The Importance of Listening in Business

In the wild, listening is not a skill; it is a vital asset that is a determining factor in the survival of a species. The owl, for instance, has an incredibly intricate and sensitive sense of hearing that has allowed it to develop a reaction time far faster than the scurrying mouse it has just detected and started for in the dark. In business, listening is vital in the same way, to survival and to profits. To be the most [...]